Anadolu Isuzu Expands the Scope of 'Service Clinic' for Customer Groups

Anadolu Isuzu is accelerating its efforts within the "Service Clinic" project, that was implemented for improving the quality of after-sales service. Bringing together various Isuzu customer groups including municipalities, fleets and cooperatives with Anadolu Isuzu authorities;the service covers Anadolu Isuzu customers in Turkey,as well as abroad. The Anadolu Isuzu team, finalizing last year with the meeting organized in Urfa, held the first "Service Clinic" meeting of 2024 in Lithuania in the first week of February. Anadolu Isuzu's expert engineers and teams checked numerous vehicles atvarious locations. The "Service Clinic" meetings will continue to serve Isuzu customers throughout the year at many locations in Turkey and abroad.

The Service Clinic service, which stands to be one of the most comprehensive practices in 2024, aims to keep customer satisfaction at maximum level, while at the same time listening the demands, needs, and expectations of Anadolu Isuzu customers directly, without any intermediaries. In addition, the Anadolu Isuzu technical team will also carry out a general examination of the vehicles of the customers and provide instant solutions to possible malfunctions within the scope of the Service Clinic.

Emphasizing that their connection with the customers does not end with the sale, and the brand's traditional quality service approach continues under all circumstances;Anadolu Isuzu After sales Services Director Özkan Erişsaid;

"As Turkey's commercial vehicle brand, our top priority is always to stand by our customers. The Service Clinic, which we launched to carry the point we have reached in our after-sales services even further, is one of the important steps we have taken to improve our service quality. Following our first pilot implementation, we will carry this service to numerous provinces throughout 2024."